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Help Needed: Broadband problem not solved since last more than 6 month

My self Mayur Panchal from Ahmedabad.

Before 6 month i have BSNL broadband internet Connection. But at that time My internet was not working anymore. I had complain many times at Naroda BSNL Exchange office about this problem. And also i personally visited there 2-3 days in a week and request authorized person about my problem but none of them take any action to resolved my broadband internet connection issue properly. I had paid monthly rental of broadband without using this service. when i visit Naroda BSNL Exchange and told about my problem then one of the responsible person (I don't know his exact name but that is something like Mr. Patel) told me that we can't resolved your internet connection problem you disconnect/leave your BSNL broadband internet connection. I don't know how that person talk like this with their customer. I had complain many times for this problem if you want to check then you can also check in your database. you will find many complains about this issue.

And finally I Discoonect/Leave my internet because of your very very poor service.

Now i again applied for the BSNL Broadband service. and before 10 days they installed Broadband again at my home. The same situation is here now My broadband is not working anymore...

I had also complain 2 times Here is my current complain NO : 6480

My BSNL Landline No : 22802139

No action has been taken yet. I am at office and Everytime they call at my home and just ask your broadband is working or not? But i already told them there is problem in telephone line. Even In my telephonr there is lot of disturbance. So i think they just have to check my telephone line and replace it with new wire. I don't think this problem is very big issue and it takes many months to resolve. but i don't know who will be the responsible for this. I have to pay monthly rental without using your broadband internet service.

Help me to solve my problem

Regards,

Mayu

Company: Home
Country: India

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