HomeShop18.com
Sent Wrong Product and no Support by Customer Care

Hi

I've ordered 'Comprehensive Guide To IBPS- CWE Bank PO Exam ' book on Apr 9 whose order number is 911388709. Yesterday i.e. on 13th. Apr, I've received the parcel but I was shocked after opening it. The book I've ordered was of Rs.312 but the book I've received is 'Horoscope Reading' whose price is just Rs.95 and it's nothing more than thrash for me. I've tried calling their customer care number but direct refusal that they can't do anything because book department is different. Mailed earlier at books@homeshop18.com but I've got only one response to send the ISBN number of the book. Immediately after receiving the email, I've sent the ISBN number along with photograph of bar-code of the book but till now no support from their side. My examination is very near and they are just trying to ignore my issue.

I request you to please look into this matter and sort it out as soon as possible.

Company: HomeShop18.com
Country: India

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