Airtel
Broadband Plan

Hi,

I bought airtel plan-799 broadband connection at jun'09 chennai location (its a 256kbps, unlimited plan). I look into the usage of bandwidth for couple of months, it not exceeds 8Gb. So, i plan to move to Plan -749 (its a 256kbps in day and 1mbps in night, bandwidth limited by 8Gb/month). I had it, but my broadband usage goes beyond the limit. Again, i plan to go back to my previous plan. for that i request in customer care. But they reply back to me as, the plan is not available now. We have the same 256kbps unlimited as Plan-899 (ie. rs. 899/month). but, initially the customer care guys said, any time you may come back to previous plan. but, its not there. they said you may switch to plan-899 only, its Rs.100 more for me. They act as monopoly in market.

Company: Airtel
Country: India

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