Airtel
FRAUD with bill- charging for period when no services were provided

Internet & Web

I request the disconnection of my services for landline (0124-4102218) and internet as of today June 10th. Please do the needful as soon as posible. I have been highly disappointed with your services as I had requested a location move in Feb and it took you 2 months to relocate my connection and I was also charged for that period. I told CS to disconnect services as they were taking too long for the move but they had confirmed me that no bill will be genertaed for the period of Feb thru April as it was a delay on your side to relocate my services. Till date i have been getting the bill for that period and I have spoken to atleast 20 people in your CS and still no one has been able to resolve this.

PLS DISCONNECT MY SERVICES AS I AM A VERY DISSATISFIED CUSTOMER AND NEEDLESS TO SAY THAT I HAD TO GO THRU THE PAIN OF CALLING CS 50 TIMES AND STILL NO RESOLUTION. IT IS A WASTE OF TIME AND ENERGY FOR A CUSTOMER TO HAVE EACH CALL FOR ATLEAST 20 MINS WITH EACH REP AND STILL NOONE DOES ANYTHING.

pls disconnect services and waive off charges for the month of Feb thru April. Also, send me a confirmation of the same.


Company: Airtel
Country: India
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