Reliance Wimex
Broadband

Reliance Wimex. From this 1st june my internet is not working. I came to know that i have to do the payment which i did on 2nd june but still its not working. i called a reliance eng who always came to fix the issue but he is not picking, even if i tried after 10-15 mins, i got busy tone but he is not picking my phone. Finally i log the call on 3rd june, 2:54pm and they committed that within 24 hours they are going to resolve this issue. I Called again @10:00pm and the represntative said there is some issues going on around your area and by 2:00Am your connection will UP and u'll will able to user the service. Early morning @7:30am i again called and they said, this case is already escalated and we will definetly fix this issue. I also had a word with Floor Sup Sanjeev, Naine and there team leader. They also asure me the same time frame and all. In between around 4:30pm a person from reliance called for confirmation that sir i hope your issue is fixed. i asked who told u and he replied our filed eng confirmed that everything is ok. But no body contacted me. My issue is there is no signal. When i connect tha Lan cable there is no Solid Green or Blinking Orance Led Light and this technical dipartment even dont know what is the issue and what TS theyhave to perform. This is worst and pathetic experiance i have ever had with any broadband service. I Used local broadband and they are very good as compare to this big companised. Pray for me so anybody from the team will call me and resolve this issue. Reliance is good for nothing. Phone, broadband all sucks.

Company: Reliance Wimex
Country: India

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