INDIA PLAZA
Non Delivery of Books

Complaint against Indiaplaza.in. I had placed an Order for 4 Books from their site on 20th May order no. IN2004110529 for Rs.962. One of the Book amounting Rs 282.00 was dispatched on 23th May & delivered & Two books amounting Rs 480.00 was canceled by the India Plaza as the same was not available with them at time delivery & after that they refunded only Rs 386.00 & Rs 93 was still pending & further One Book Showing the status will be shipped by 23th April was neither dispatched nor the amount refunded for the same

I have already logged 2 web tickets on their site which have gone beyond their due date for

response and no one has addressed my query. I have confirmation of receipts of these tickets

on my cell phone, I also tried calling them on the customer care number mentioned on the site 080 - 25208795. It kept on saying all our agents are busy, I waited for a while and I tried again and waited for over 15 minutes

(mind you it was an STD call for me) but the IVR kept on saying that all their agents are

busy and asked me to send an SMS for call back at their number 9008866666, I did that to no

avail. This kind of treatment is really disgusting, .

Baljinder Singh

09876105403

Company: INDIA PLAZA
Country: India

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