IndiaPlaza.in
Receipt of incorrect product

I have been cheated by Indiaplaza.in My case is as follows: On 31 March I purchased 3 products from Indiaplaza - one of which was a game set - Monopoly (electronic billing) which they were offering for a price of Rs 590. I paid online through my credit card. On 2nd April I received a gift wrapped product. After taking delivery, I opened the product to realise they had wrongly sent me Monopoly (original set) which was priced at Rs 399 and in order to deceive me, they had wrapped it up so that I could not refuse delivery of the set. On that day itself I made a complaint to their customer care and also lodged an online complaint (Ticket No. CNT12022206048838). After several phone calls, I have now been told today (April 9) that I have to courier them back the product to Bangalore.

The question is who will pay for the shipping of the product? Indiaplaza commits a mistake - charges a higher amount from me and expects me to pay for shipping too? I think Indiaplaza is a fraud and cheater organisation with no interest in resolving customer problems.

I warn everyone to avoid Indiaplaza. As I am part of The Times of India Group, I will try my level best to highlight their fraud through our publications. All those having similar bad experiences may please write to me at devlin.roy@timesgoup.com

Company: IndiaPlaza.in
Country: India
State: Delhi

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