India Today Book Club (ITBC)
Non refund of credit card money

Dear Forum,

I had ordered for one UCB watch One UCB sunglasses to Indiatodaybookclub (ITBC) over net on 16th June'2009. After making the payment of Rs 1248/- thru HDFC credit card, the response from ITBC portal was that the transaction had been unsuccessful hence they did not send the items. Later on, I came to know from my credit card statement (further confirmation from the HDFC bank) that the said amount has already been paid to ITBC. Since then, I have been following up with the company but there has been no positive response till date even after more than a year.

I had already made complaint in this forum few months back but still there has been no positive reply from ITBC team even after that. The details of my transcation to ITBC is as follows:

Order ID: MITBC-WEB-22434263

membership no: ITBC0956160

The details from HDFC bank on above is as follows:

Auth Code : 031792

Amount: Rs.1248.00

Transaction Date: June 16

Merchant Name: India Today.

Request the forum to help me out in this regard.

regards,

sunil

Company: India Today Book Club (ITBC)
Country: India
State: Goa
City: North Goa

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