Indiatimesshopping/ro, imported car stereo
Deficiency in service & cheating

Dear Sirs,

While I was (and am until 12.8.10 at Appt. No.806, Sindhu Amazon, 79/8, Bellandur, Outer Ring Road, Bangalore-560103, Tel:8041154172) on a short visit to my son's place, in response to an ad (indiatimesshoppiong/ro) in my favorite daily, I placed an order (No.112555360/Suborder No.3324988) for an imported car stereo and paid for the same by credit card on 26.8.10.The parcel was received by me on 30.8.10 untampered MINUS the free gift coupon for Rs.250 which was to be received by me as an incentive for credit card transaction and which found mention in the contents of the pacel wrapper as well as in the email sent to me on 30.8.10 confirming the shipping of the order. On noticing the faux pas, I tried to lodge a complaint using the reply menu of the email sent by the company and at the customer service ID as suggested in the email several times; but received failure notices everytime. On another attempt, I was able to forward the undelivered email to the customer service ID for which no acknowledgemet has been received nor the gift coupon so far.

As regards the quality of the product, it is no exaggeration to say that even the ordinary toys purchased from roadside vendors sport a much better get-up. I have had the experience of ordering books from the same website for which I have no regrets. But it is utter foolishness to order gadgets from this outfit under readers' offer entailing total loss of money and much heart burn.

Thanking you,

Yours faithfully, Dr. Ashok Kumar Das

Company: Indiatimesshopping/ro, imported car stereo
Country: India
State: Orissa
City: Khordha

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