Indiatimes Shopping/ Spy Pen Cam
Defective Product and Not replacing my product

I purchased my two pieces of 8 GB Spy pen Camera on 14 Nov.2009 online Indiatimes Shopping they send me defective product then I complaint in customer care so a executive provide me a address and suggest me to send back that product to by courier on that address, and they will replaced my product within 10 days but they send me that product on 2th Feb but that product was also defective, I again call in customer care and again they provide me same address and suggest me to send back that product by courier on that address, and promise me to replace my product within 10 days, I again send back that product on 4th Feb but till today when I call in customer care every time executive says that you will receive your product within 10 days but till today I did not get my product.

My Ist order No. 112021661

My IInd order No. 112021664

I have all the copies of mails, Bill Copies, Courier Copies

I want to claim for my product cost, time lose and mental piece lose.

Company: Indiatimes Shopping/ Spy Pen Cam
Country: India
State: Rajasthan
City: Kota

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