Jabong
Delay in Product Delivery

Sir,

I had placed 4 different orders on April 30. I had placed my trust on the website assurance and its main marketing motto "Products are delivered to the customer within 5 working days, "

As of May 15, I am still waiting for receipt of these products. I have been following up with the customer hotline number almost on a daily basis, with thee most diverse of replies each time I raise my issue. One day, the executive assures the products will be delivered within 24-48 hrs of my call, the next time I call, another executive picking up says looking at the status of my products in their database, the customer has already received the products!!

Expecting delivery of products at least during this lifetime... sitting with my fingers crossed and devoting 09:00am-10:00am everyday towards calling up the 1800# and anticipating a new and completely bizarre reply.

Company: Jabong
Country: India

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