Tata Broadband Internet Services
POOR SERVICE

I have a connection of Tata Broadband Internet Services (VSNL) at my home.

My Plan Details

ACCOUNT STATUS: ACTIVE

Broadband

Account Number: ACC001635269

Login ID: bobbysingh2005@vsnl.net.

Mob No.: 9725956265

Plan Name: Infinity 256

Speed: 256 Kbps

Monthly Access Charges (Rs.): 750

Free Usage: Unlimited

Rate per Additional Unit (Rs./Unit): NA

Bill Cycle: 21 st of every month

Credit Limit (Rs.): 750

Installation Address: 48/480 MARUTIDHAM SOC. GIDC ROAD MAKARPURA

City: Vadodara

PIN code: 390010

State: Gujarat

Country: India

Following are the complaints I have made:

1. 11719318 - wire problem with ani3dpro.com (not yet solved)

2. 11736318 - 9228144352 (not yet solved)

First I complaints about frequent disconnection but no one came to solve it. Second time when I called customer care they told me that your complaints was solved on the following mob no 9228144352. I don't know who is using this mob no, my registered mob no with Tata Broadband Internet Services is 9725956265. I am facing this problem from 1 and half month. I did not use internet properly from past one and half month.

Please suggest me what I have to do for this problem to be rectify even because of this connection lost I have lost many freelancer projects, also I was not able to reply to many important people, family members, friends, near & dears ones through the net.

Thanks

Regards

Bhagwan Singh

Vadodara

Gujarat

India

Company: Tata Broadband Internet Services
Country: India

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