Weblink India
Card Problem - Bad experince

I had one of the pathetic experience with this company. Once i lost my Debit Card and asked them to issue a new Debit Card, but first they refused and then told to send the request online, and i will receive the same at my Address.

When request sent i did not get reply for a week about the status of the same. When called again they told to send the request again. I sent the request again and finally got reply that i had to visit my base branch i.e at vasant kunj, which is too far from my place and i didn't have enough time to go there due to my busy schedule. I again called and requested online also for sending it via courier and deduct the charges from my account.

At last they agreed to send the courier, but for 15 days i didnt receive the same. When i called them again then finally they sent me the Debit card after long querral of almost two months which usually takes 10-15 days.

This company was very good in servicing at the starting but i think now due to overloaded customer base they are not able to serve them efficiently.

Company: Weblink India
Country: India
Site: www.weblinkindia.net

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