Koovs Marketing Pvt Ltd
Inconvenient service

I am Ankit Vakharia from mumbai placed a 7 orders (KV-52666683, KV-43033889, KV-13419444, KV-42324083, KV-96233419, KV-13958815, KV-76142980) worth web price Rs.24, 670/- on one of e-commerce website which is www.koovs.com

as far as company policy, they delivers products in 7 days, but very next day of order placed i have got an email that all the products i have been placed are out of stock, day after i called customer care about the issue, they told me that new lot is coming so they will ship my product and i will get it and also they committed me for tracking detail, moreover 2 days this drama continuous, and finally today morning again when i called up they told me they have dispatched my products and shipping details will be updated by evening but after that i tried to contact one of the team leader of the team, he told me that they have refunded my money today.

the worst way of business i have seen till date in e-commerce, they used money for a week and after that replying that they are refunding my money,

now my wish is that to cancel the refund and to get the exact products which i have ordered.

Company: Koovs Marketing Pvt Ltd
Country: India
State: Karnataka
City: Bangalore

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