99labels.com
Old/used/expired poroducts being sold to customers like me

I have purchased close to 10, 000 Rs worth of products from this site. While my purchases of bath accessories, bed linen, bags was fine, when it comes to skincare and perfumes I have been scammed by this site.

In

my recent order no, Order no 99263687 for the shahnaz hussain pdts I ordered Shatex Plus protein texturising mask and shamask -1 plus rejuvenating mask. I have written to the support asking for a relpy from the mangement and laos sent in images for the Shahnaz Hussain products.

The pdts are old, used and less than the quantity specified.the 50 gms mask are hardly 20 gms each. The Shamask has a manufacturing date of January.(01/11). Its march. When you open the tubes, you will see how presse d, and hollow the tubes are. Which is a clear indicator that the product sent has been used up more than 50% and this is a used product.i was actually planning to take it and get weighed but i dont have to bother. Onc you observe & feelthe tubes, you realize its mostly full of air. Then when you let the pdt stand with its top up, and the pdt settles at the bottom, when you open the tube you can see clearly theres hardly any pdt there. When I opened Shamask rejuvenating mask, water began to drip out. This happens when products are old, they drip water out. This is the same mask with a manufacturing date of january. This is not the first time. Last year I was sold I wasc sold an near expired perfume Davidoff Echo womens perfume. I paid Rs 999 for it and NEVER USED IT.It smelt weird. Just recently I iscovered something known as the cosmetic calculator and realised that this perfume was 2 months away from its expiry date when it was sent to me. Thats why it smelled rotten. I was sold a high end brand of watch, apparently WITH WARRANTY.2 days of use and the straps broke. I called the dealership mentioned on the warranty. The dealer stated he had stopped delaership and warranty for that brand 2 years ago. For this I made surev that I got teh product refunded. I am not going to bother calling them for pick up etc because in all this its a headache. Online shopping sgould eb smooth and hassle free. When you purchase from 99labels, you might think its agood bargain but its horrible because you are seriously comprising quality.much better to buy from retailers. RThey cahrge Rs 75 for shipping and take more than 30 days to deliver. Ina day and age where people deliver within 4-5 days flat and that too with free shipping, purchasing from 99labels is a hassle and bad choice. When you call in for dipatch status, they tell you delay in dispatch is because quality team is checking products. Really what cjheck does quality team do when you cant make out that a tube is full of air. Products like bed linen, bath accessories etc cant be tampered with. So my experience there has been decent. But my experience with the perfume, watch was horrible and it was aheadache dealing with the site. But this skincare order being so shitty really tops all that. It clearly shows that we customers are being scammed by being sold old used defective and even expired pdts.

Infact I am now going to buy cosmetics online only if the websites clearly mention mfg date, expiry date and period to expiry.

Company: 99labels.com
Country: India
State: Maharashtra

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