MTNL
Lack of technical support

I am a mtnl user since 4 years and after seeing the new broadband plan of 512kbps unlimited i change to that plan. But i dont get the said speed. Rather i get a speed which is 1/4th the speed said by mtnl. I complain 3 times on customer care but there is no change. I call the general manager mira-bhayander branch on 9869016000 and he asks me to contact mr h k singh on number 9869464655 but he does nothing. its been 11 days since i complain but no one hears

Company: MTNL
Country: India
State: Maharashtra
City: Thane

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