MTNL
MTNL connection

Hi,

i am deepa.. using MTNL connection from last 1 year.. I have taken connection of Unlimited usage MTNL broadband.. but whenever i use that connection its hardly work for 10-15 min then sometimes ADSL not working some time USP not working.. then just try try and try.. it hardly come at that time... their instruments whether modem wires they are 3rd class..even thismth i tried to remove the connection i called on 011-22221504 that how can i remove the connection.. she told me pls call 011-22221500 they i switchoff ur connection same day.. then i called that 1500 no they told me go to MTNL office with latest paid bill they will cut off ur connection. on 28th i paid bill and ask for removing my connection they told me to come with instrument when i went on 30th with instrument and modem.. they told we will not remove ur connection u have to come 5 days before the closing i mean 30th.. Why?? dont know.. i mean i will leave my 5 days usage although i will bill.. but they will not remove connection on 30th and said if we cut on 30th u have to pay next mth bill too.. and their customer support people.. they are ridiculus they dont know the proper answer of querries..Although in august i am out of city but still i need to pay broadband connection bill 720 Rs.. just because they people told me.. i am very upset... with their behaviour... how many times a person visit their office.. for a single work...

Deepa

011-28521131

Company: MTNL
Country: India
State: Delhi

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