MTNL
Speed 999 unlimited plan 1mbps but download speed is 40kbps

I had requested MTNL mumbai to change my DSL 495 combo plan to 999 Unlimited on 11th April the plan has been effective from 12th April but my speed is coming of 495 plan which is 40 kbps and it should come 1mbps for 999 unlimited which till date after giving 20 to 30 complain and regularly I am calling for there 20 -25 days they say there is problem with server it will be shortly solved or its the problem with exchange kindly donot call on holidays cause it is not working and may such reasons. Kindly help me with this cause the bill will be charged from 12th April for Rs.1000/- and 180 for phone but in combo pla it was 495 and they will charge me for new plan which is 999 and giving me speed for combo 495.

Company: MTNL
Country: India
State: Maharashtra
City: Mumbai City

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