ONLINE GINER HOTEL PUNE PIMPRI BOOKING VIA CC AVENUE PAYMENT GATEWAY
ONLINE PAYMENT MADE VIA CC AVENUE PAYMENT GATEWAY DEBITED FROM MY ACCOUNT NOT TRANSFERRED TO GINGER HOTEL PUNE PIMPRI

Sir,

On 24/05 I made an online booking for 2 double rooms for my relatives visiting to Pune on 26/07 and my account was debited for Rs.6675.86. Before I got reservation confirmation voucher I lost connectivity and later I got the following confirmation message from CC Avenue mail ID "orders@ccavenue.com".

Dear Customer,

Thank you for your order from http://www.gingerhotels.com

For your convenience, we have included a copy of your order below.

Please Note :-The charge will appear on your credit card/Account Statement as 'ccavenue.com/charge'

If you have a question about your order status, you can contact the seller directly by

e-mail at: reservations@gingerhotels.com.

ORDER DETAILS: Merchant Site URL: http://www.gingerhotels.com

Order Number: PNQ1:0001145311 Order Received: May 24

Total Amount: INR (Indian Rupees) 6675.86

UTI iconnect Net-Banking Account Holder: BALAJI MOHAN

Billing Address : (As entered by the Customer)

Customer's Phone Number : 9423531921

Customer's E-mail ID: s.balajimohan@yahoo.com

Customer's IP Address : 114.143.148.60

I have been contacting GINGER HOTEL PIMPRI since then. They are telling that it is being investigated as they could not trace out my payment. I told them the amount has been debited from my account and I sent them my netbanking account statements through e mail. I have not been issued reservation confirmation voucher so far. Neither the amount was credited back to my account. Kindly ask CC Avenue Payment Gateway & Ginger Hotels Pimpri Pune to sort out the matter expeditiously and either the ordered reservation be done or money be transferred back to my account.

Thanking You,

Yours faithfully,

S.Balaji mohan

9423531921

Company: ONLINE GINER HOTEL PUNE PIMPRI BOOKING VIA CC AVENUE PAYMENT GATEWAY
Country: India
State: Maharashtra
City: Pune

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