Oxicash
Account deducted from Bank But Top Up Not Done

I have made oxicash e-wallet topup through SBI internet Banking for Rs. 350 on dated 08-Feb, Below are details of success transaction from SBI Details against Oxicash Transaction ID 2489295.

Oxicash ID Mobile No.- 91 9031080764

SBI Transaction Status Details&-

TO TRANSFER INB OxiCash OXICASH Payments

MSBI2699461493IG96163081 TRANSFER TO 31014964200 BILLDESK TRANSACTION A

Reference No. IG96163081

Remarks OXICASH Payments

Transaction Date 08-Mar

Amount INR 350.00

Status Success

Reason Completed Successfully

The amount is deducted from our SBI account but yet not added to my Oxicash Account.

I send 4 - 5 emails to oxicash regarding this problem but not receive a single response from their side even till now.

Please help me to get my money back...