Flipkart.com
Worst customer service and delivery

Team Flipkart, You are such a disappointment. I ordered a laptop on 15- December and was a confirmation that it would be delivered in 3-4 days. The way i planned was to gift it on my sisters birthday today. But Flipkart didnt deliver it to me (Order no: DP02673578) I talked to the customer care for 3 days with false promises. This has not been delivered till now. I have talked to customer care executives Neha, Sayed and supervisors Sagar and Sujay. The height of fooling is that Sagar the customer care supervisor promised me on call on record that he would deliver the product in the next 1 hour. But when i called you guys, it was told that it would be delivered only tomorrow. When i asked about a letter of apology for the distress caused, he just wants to avoid the subject.. Is this the same customer care that you advertise... These are the no 1 fraud company today. I have been ordering from flipkart for many years with more than 1 lac worth of shopping. But with this experience you have proved that you are nothing that you advertise. I want to warn all the future customers that please dont order anything from the company because it will never deliver as per expectations... Will flipkart.com be brave enough to admit their mistake on Facebook... Lets see..

Company: Flipkart.com
Country: India
State: Maharashtra
City: Mumbai City

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