Indiacakes.com
Non Delivery of order and Refused Refund

I had ordered a cake to be delivered on 1st Jan. It was to be delivered before 5Pm in the evening as per my conversation with customer representative cos thr phone number is not reachable and even if it is reachable and even if it is reachable nobody picks up. And then again when i checked with them on 2nd Jan, they tell me that they will deliver it now before 7:30 Pm. And When i dropped them a mail for cancellation of order they tell me that the order was ready and i cancelled it. They did not follow up with me any thing and now they say they will not do the refund. Now I want the refund and also the compensation amount.

This is the mail i wrote:

I am writing this mail to tell you people that your services are worst and would never buy from you again. I had ordered Ref No. IND#83064 to deliver cake on 1st Jan and your customer support representative very comfortably says on 2nd Jan that it will be delivered till 7:30 pm today. I hereby cancel the order and don’t want it to be delivered. I want my refund asap.

This is what they replied

ORDER WAS READY FOR DELIVERY, BUT YOU CANCELLED THE SAME, NO REFUND CAN BE ISSUED

Company: Indiacakes.com
Country: India
State: Rajasthan

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