TATA TELE SERVICES
Discontinuation of services

I am a postpaid user of Tata Photon and has been using the same for the last 2 years. I had mailed to listen@tatadocomo.com; appellate.assam@tatatele.co.in; ap@trai.gov.in, but I didnt got any reply so far.

Further I tried to call, Nodal Officer for NE circle, Mr Amit Bhatia, at his cell No.92 070 45 559 .

On January I got to know that, the Photon services will be discontinued from NE cirlce through tata customer care vide Interaction ID 734163828.

I didnt got any intimation / notice has been served prior to discontinuing the services, while I keep on getting bills couriered every month. I am using services for commercial as well as personal purposes, post getting the information I am at total loss, since I am losing business due to this.

Further, I have paid a sum of Rs 2500 against the dongle device, which will be of no use if the services is discontinued.

Request to co-operate and arrange to refund the dongle amount.

Jay Choudhury.

Company: TATA TELE SERVICES
Country: India
State: Assam
City: Kamrup

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