Shopclues.com
Wrong product delivery

Hello,

I have ordered one mobile case form the site www.shopclues.com. This is the link i have used to purchase http://www.shopclues.com/smart-flip-flap-case-cover-pouch-for-micromax-canvas-a110-superfone-2.html. In this link they have shown a white case and after i get the delivery i have found that the case is black in color. I have contacted their customer care and didn't get a positive comment from them. But all the other major online shopping sites provide replacement of any wrong deliveries occured. So please help to solve this issue. Below i have added the details

Order number: 2215343

Complaint ticket number: 129156

Company: Shopclues.com
Country: India
State: Kerala
City: Ernakulam

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