TATA TeleServices
Mental Harassment

I want to submit a complaint of mental torture and harassment against Tata Teleservices. I had purchased the tata photon with the account number 905721811. Due to their poor services and pathetic customer care response, I disconnected my broadband services. The last e-bill which I received from tata was dated 24-Feb. A bill with an outstanding amount of Rs 515 was generated and mailed to me. After that I never received any calls or reminder emails from Tata Teleservices to pay the outstanding bill.

Suddenly, on 16-Jan I received a call from 918744057216 and the lady on the other side told me that a case under Indian Penal Code 403 has been filed against me with the file number DL116 in Tees Hazari Court. I was told to call on 91 9953806823/ 91 9990740578 numbers and talk to Advocate D K Malhotra who is handling my file. On speaking with Mr Dheeraj Kumar at 91 9990740578 I got to know that Tata Teleservices had filed a complaint against me for the non payment of the bill. I was threatened that if I don't pay the bill by 5:30 PM 16 Jan then the case file DL116 will be proceeded further and the case will have to be settled inside Court premises. I was told that if I pay the bill then NOC will be provided to me by end of day 16-Jan. I paid the due amount but never received any NOC from anybody on this.

This is a complete mental harassment and torture on the part of Tata Teleservices. If they can send the e-bills, they can also send the reminder mails/calls from their customer care for the bill payment. There was no reminder mail or call in last approx 2 years and what I receive is a threatening call after 2 years for the outstanding bill payment of INR 515.

Tata Teleservices should be held responsible for this misbehavior with the customer and the mental torture and harassment in this case.

Company: TATA TeleServices
Country: India

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