Airtel 3g datacard
Extra bill

I have 1250 Rs/month plan which has 12.5 GB free usage.

After this usage, I should be charged 3 ps / 10KB. i.e. 3 Rs/1MB.

Start date of my bill is 20th and end date is 19th.

According to messages received from airtel service 121, my monthly usage is as

follows.

April : 13019.79 MB (Status on 19th April)

May : 12536.67 MB (Status on 19th May)

So, exceeding usage is 519.79MB for April and 36.67MB for May. Thus, My total

extra bill should be 1668 Rs for 2 months. But according to customer care, my

bill is much 11233Rs for 2 months.

I have sent a mail regarding this 5 times to nodal officer. I am getting same reply again and again that "Your usage is... with detailed calculations".

But these fellows are not understanding my question.

Even though their usage is correct, I should have got correct intimation of usages. I have checked usage regularly (almost daily) and sent them logs too. On the last day a night i have checked usage and it was 13.07 GB and 12.56 GB respectively. According to them it is 14.7 and 14.5 GB.

How can there be a difference of 2 GB. No one can accept this.

I am not the one who wrote program to get the usage... these are airtel fellows... its only their mistake... why should i pay the extra bills

I am seriously frustrated...

Please help me out in this...

Company: Airtel 3g datacard
Country: India
State: Karnataka

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