Airtel 4G
Airtel 4G connection not working and misselling

So much of fan fare and finally Airel 4G (8585800559) arrived. I was one of the first customers to buy it for Unlimited Rs1999 plan. It worked at a speed of 3-4 Mbps (they advertise 100 Mbps) at Salt Lake, Kolkata for 3 days and then it stopped. Repeated calls to the customer care 1800 10 30 405 did not result in any thing. They give reference nos and complaints but no one is able to solve it for last three days. The place where I bought the 4G connection is sending their Airtel Engineer for last three days but some how he does not reach my residence to fix the issue. The customer care could not find reference nos which they messaged F1052435360 and complaint no 43620717 and then I have to make a fresh complaint.

Basically Airtel is taking all its 4G customers on a ride. Beware of them as they do not have any refund policy if their network is down. I was told that I will not get any refund though their network is down for three days and today being a Sunday, Airtel Engineer will not be able to come and I have to wait the standard 48 hours for the Airtel Engineer.

I have been taken by a ride and I would advise other new customers to not be taken by a ride by Airtel.

Company: Airtel 4G
Country: India
State: West Bengal

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