Airtel
GPRS - Worst customer care service

Respected sir/madam,

I, Dinesh. G.S from Kerala, TVM has activated GPRS in 24th May on following Airtel number 91 9995567788. On 25th my balance reached to zero, then I had realised that money for GPRS is deducting from main balance not from offer balance. Regarding the same I contacted customer care no 198 but I got strange response from different people. May I ask you one question, as a customer what about my lost amount?

Kindly verify the usage log file for 24th and 25th May.

A reliable replay from you in the earliest will be appreciated.

Kind regards.

Company: Airtel
Country: India
State: Kerala
City: Thiruvananthapuram

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