Airtel
No airtel broad band connection given even after full payment of Rs.4000

Hello,

I applied for a Airtel broadband connection on date 12 Jan and i paid amount Rs 4000/ for the connection to an Agent who came to my house for giving the connection. He offered me a plan which is Rs.899 monthly plan and asked me to pay Rs.4000 which includes 4 months advance rental and 2 months free usage.

The agent provided me an acknowledgement slip which doesn't have any TBLR number. He told me that I will get a mail and a confirmation call from airtel but I didn't get any of these. When I try calling to the agent's mobile number its telling that its switched off.

I called airtel customer care but they asked me about the TBLR number, which unfortunately I don't have and told me that without that they will not be able to help me.

Now, its been one week and I am with no broadband connection and I don't know where and whom to complain about this. It seems that I have been cheated here.

Below I am providing all the info I have :

Agent name - Kishore

Agent mobile number - 91 7676755821

SP/DP no. BTM004

Exchange BTM

SO code - DSA 14

My Details :

Name - Samrat Sarkar

Address - S4, Rajashree Apartments, 2nd floor, 18/57, 1st main, Krishnappa garden, Off Bannerghatta Road,

Jayanagar, Bangalore - 560041

Cell Number- 9886445796

Regards,

Samrat

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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