Airtel
Billing Problem

Goutham. S.Talreja

383, Sampige Main Rd.,

Malleshwaram,

B'lore-03

Ph.08042199528

Dear Concern,

I am on a plan of Rs.999/-only with cap-up charge of Rs.300/-only, in which I get Rs.-only worth Talk Time Free, and maximum including taxes I should receive a bill of Rs.1430/-only every month. But from August I have received bills of Rs.2189/-, Rs.1960/- and now a bill of Rs.3003/-.I have already paid Rs.2190/-only on 29th September. So as per my Air Tel billing plan to clear all out-standings I should pay Rs.2100/-only (Rs.1430 [X] 3 months=Rs.4290/- [-] Rs.2190/-which I have paid on 29/09/11=Balance to pay Rs.2100/-only). Since 13/09 I am calling every alternate day to 198 to clarify this issue and I have received various Request No's. but till date the issue has not been SOLVED.The Request No's. are as follows - 3973748 (13/9) ; 5340504 (10/10) ; 39398056 (25/10) it's a wrong Request No.as given by Mr. Tarun Agarwal, Manager of Escalation Team ; 5340504 (31/10) ; 6765564 (04/11/10) and the same Request No's. have been reopened a number of times but all in VAIN.So Please do the needful as soon as possible and SORT OUT this issue OR ELSE I SHALL BE FORCED TO TAKE THIS ISSUE TO THE HONORABLE CONSUMER COURT FOR A CLEAN & CLEAR FAIR-DEAL .

Regards,

Goutham. S.T.

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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