Airtel
Billing Problem

Hi,

I got net connection installed at my home but i am continuously getting Billing issues. As i got connection with Monthly rental of 899, but in every billing Airtel i changing me 899 899=1798 with services taxes. Every month i have to call their customer care and get my billing rectified, and also they are ensuring me that i would not get this type of problem in my next billing, but story remain same.

I am a responsible customer so paying my bills on time, but in case on Airtel net connection and their system error i am getting many problems, every time calling customer care, getting my net connection disconnected, people coming to my place to collect money (even though i have paid correct money after getting confirmation with customer care). It like harassing me mentally and socially.

Please look into it, other wise i am gona put a case in Consumer Forum.

Thanks

Satish Kumar Sinha

Company: Airtel
Country: India
State: Maharashtra
City: Mumbai Suburban

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