Airtel Boradband
Airtel connection not activated - over 25 days

I am totally disappointed with the service provided by Airtel broadband. I had requested for a broadband connection around 25 days back and the customer care whom I spoken with ensured me that your plan will be activated within 3 – 5 working days.

When I asked the concerned person after said days he told me that there is some technical problem and ensured me it will be done in 2 working days I said okay.

But when it was again not done I called again to the branch and they told that give us 3 days, it will be done.

It is over 25 days when I was requested for a plan, whenever I call to customer care they say that executive will visit by today evening or by tomorrow…but I don’t see any progress. Now when I suited a mail, they are writing it will be activated soon but I don’t know when the soon will come.

I have started an office that is totally based on internet, based on confirmation of airtel customer care I went ahead. Because of false assurance, I am facing financial loss.

The form no. through which I applied is 2787693. Request nos. that I got from customer care team are 2042420, 2102328, 2150626.

Company: Airtel Boradband
Country: India
State: Uttar Pradesh

  <     >