Airtel Broaband
Incorrect information provided by Airtel guy and now he is not responding

Hi Team,

We always had out broadband connection from airtel since almost 5 years and recently we moved house.

ON submitting request for house change, Vinay contacted me who said he works in Sec12 Airtel office - Faridabad.

Since he was good friend of one of my known person he visited me home and advised that shifting the plan might take month and if i want he can get me new connection on cheaper rate and fairly quickly.

I was obviously happy about it and he updated me that i will have to only pay 899 for my existing plan for which i was paying 999 up till previously.

So i got my number changed which had just once digit adjusted in landline number but he said in order to change the plan changed to 899 i will have to contact him after 2 days and when i called him 2 days later he has been disconnecting my call.

Obviously he got his sale for the day by giving me new number but i really don't understand that how can airtel hire such cheap guys who in order to achieve their sales projection make fools out of honest customer.

I want some actions to be taken against this guy for his actions and for this i have even mentioned his name and mobile number.

Vinay- 9911344261

And if possible get my plan shifted to what he promised.

Company: Airtel Broaband
Country: India
State: Haryana
City: Faridabad

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