Airtel broadbabd
Shifting of broadband connection
- 11-09-2011
- 246
Service request number is :- 5744074
Dear Sir/madam
I am one of the exploited customer/user of Airtel Broadband company. I am using Airtel broadband connection since Oct. My Airtel landline number is 0120-4569270, account number is 14301700 and my mobile number is 9873608012
On 15-10 I had give connection shifting request. The request number is 5744075. Shifting request is for the same pin code locality.
In this past four weeks, I really felt cheated by Airtel, as still the case is open and none is turn-up to resolved the case.
In this past four weeks i had called every day to customer care executive, and your every executives had said that the connection will be shifted in next 2-3 days.
In meanwhile I had spoken to your Manager Hariom (mobile no- 8285830376), Nishant (mobile no-07879531826) and Raju (mobile no-8878616080) also. Every manager had promised that they will personally follow-up the case and will resolved the issue in max 2-3 days.
To give more confidence they had shared their mobile number for any further direct-communication.
But my nightmare experience is that none of the above manager had turn-up to pickup the call, even literally I had call them for more that thousand times.
Till date-everyday I am calling to your customer care center and after around 1 hr waiting/conversation, (which case a heavy call charges on my mobile number) I got the same repeated answerer that due to some technical reason I have to wait for another 2-3 days for shifting.
I request you to kindly shift the connection to the new address on URGENT BASIS.
I am also going to request in consumer forum regarding the same on http://inconsumercomplaints.com/, if I will not get any fruitful reply from your side in time of two working days.
Thanks
Anil Kumar Yadav
Mobile number # 9873608012
Airtel landline number # 0120- 4569270,
Account number # 14301700
Service number # 5744074
Company: Airtel broadbabd
Country: India
State: Uttar Pradesh
City: Ghaziabad