Airtel Broadband
Airtel broadband cheat

I have taken AIRTEL broadband connection A/C no -15590776 PLAN – Rs799 for 256kbps speed. I have paid advance rental for 5 months

Well problem started from the day i have taken the connection. The speed i was promised is 256 kbps, for which i have paid Rs 799 which is exhorbitantly high if compared. I have a speed very less, 8-10kbps/sec, which is worst like a dial up.

I decided to log a complaint and in series now 5 complaints lie with AIRTEL not one of them resolved. In return i am told that problem with my system and I formatted, compromising my data. No improvement. Then they say I need to download from official sites like Microsoft or so. If they check the speed without downloading from the speed with show definitely higher. But whats the use if i dont download. I have taken broadband connection with unlimited plan to mak use of it. Now I checked with AIRTEL to change the plan to 4MBPS which costs 899RS and I would pay the additional amount. But they refuse. Also, now AIRTEL has introduced plan with 2MBPS speed, which is same rental 799 RS but i am told i cant change the plan.

Why should i suffer with Slow speed, just becuase i paid money in advance. Please intervene and make sure AIRTEL doesnt cheat ppl. I want to change my plan else cancel the connection with my money refunded back.

Company: Airtel Broadband
Country: India
State: Karnataka
City: Bangalore

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