Airtel Broadband
Negligence and incorrect details to take connection

Airtel agent came to my house and given the details of 2mbps unlimited internet connection. Then he collect RS250, my address proof and ID proof then he informed me tomorrow within 12 o clock you will get the connection. They gave the connection after 3 days. When they came to connect that agent he told you have only 1MBPS Speed, when I asked he told to check with the customer care. do not worry inform them and within 48 hours your plan will upgrade to 2mbps.then the next day they called me and told that we can’t give 2mbps that is only for regular customer we can give only 2mbps limited connection for you. After some time one guy called and informed the bill detail then told after downloading 15GB then your speed will be 256kbps. They provide all false information to make us to take the connection, when we ask why you are trying to cheat the customer they telling SORRY! Is this will help us? richardhoneyson@hotmail.com

Company: Airtel Broadband
Country: India
State: Karnataka
City: Bangalore

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