Airtel Broadband
Delay and harrasment while cancelling broadband

Dear Sir,

I have already submitted the Telephone Instrument & router (A/C no 14472038, no 080-4r2074092) to the Airtel relationship center at Cambridge layout in Bangalore on 09/04. I also paid the outstanding of Rs. 711/- vide receipt no. 05531718/- dtd 09 April.

I was informed by one Sindhu who directed me to surrender the instrument and router at the nearest Airtel center and that she will call me in the evening to confirm the same. The ticket no given by her was 471049. There was no call from her end.

I have been harrased by Airtel despite me having told Airtel that I want to disconnect my Broadband and landline connection. When I spoke with the Airtel customer care I found to my dismay that one

Customer executive by the name of Santosh has put on record that I wanted to continue this number which is a complete lie.

Despite me calling up Airtel numerous times and requesting them to collect the instrument and router there was no action from their part. They have repeatedly and persistently tried not to help me.

I am extremely sorry to experience this shabby service from Airtel. I strongly request potential customers not to avail of Airtel Broadband in the light of the poor, indifferent and misleading treatment that I suffered at its hands

Regards,

Udayabhanu Mohanty

Company: Airtel Broadband
Country: India
State: Karnataka
City: Bangalore

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