Airtel Broadband
EAGER TO SELL CONNECTION BUT SERVICE IS POOR AFTER SELL
- 02-17-2010
- 245
We live in greater noida and running a small home office. we decide to take an internet connection with airtel. so we called from one advertise and advertise person was come from noida from some goodluck associates sector 18 Noida.
at the time of selling a connection he was agreed with our all conditions like connection will be active within 4 days and person (Amit Sharma) will contact you.
we give him a cheque and BOOM... after this problems are arising like a bomb. after three days a phone call came from AIRTEL associate that you will use this connection at multiple P.C as you have are running a home office so you need to change your plan to commercial. where as i never mentioned to airtel that we will run this connection to either multiple PC or has a team at my home office.
I will do lots of call to them and finally we both are proposed that i can give you a written mail of that i will not use this connection to multiple PC (where as AIRTEL never limit the PC number for any of plan.) but after few hrs mr shrma called me and said "no issue sir you do not need to send any mail". on this i asked so when wiring can be done so he replied as soon sir as everything is clear.
today is the 5 day and i didn't heard from them and whenever i call them they simply replied... SIR THE PERSON WILL CALL YOU BEFORE ARRIVED TO YOUR PLACE..
After that i call to AIRTEL broadband customer care.. and three time they request to hold my phone and after that never comeback to me.
I am still waiting for the person or call from airtel broadband. so help me..
Is they really an airtel associate? or is this really an airtel service.
Vishal
9953714003
Company: Airtel Broadband
Country: India