Airtel Broadband
Cheat

Hello, my name is chetan i have 4 airtel connections one of the number is 41223380, i requested airtel for a new connection.

they messaged me and updated me that i will get the internet connection in 2 days, but no executives came for the installation. after a week the executives called me and told me to keep the documents ready and they will come and collect it. i was waiting since 5o'clock but the executives made me wait till 10 and then they came. the executives told us to give the documents which i gave them and then asked me to pay the amount of 350rs. i then paid the amount and when i demanded the receipt, they told me that they forgot the receipt and the application form and they will come the next morning to give the receipt and we can fill the application the next day morning. but the executives didn't turned up till date, but when i call customer care they give me a complaint number and tell me that they will get back to me, but i never get any call. when i called the nodal officer he told me that he will get back to me but yet i didn't get any call from him. i just got a call by name daisy from escalation team, she promised me that she will solve all my problems and she will get back to me soon. but its been ten days she called me back. at last i didn't get the connection and lost my money too, the executives took my documents with photograph and are not ready to give me back.

i then called the appelete officer, mr.arvind but he told the same that he will get back to me but then i didn't get any call from his side. i called him again he told me the same thing that he will cross check and get back to me. but still i dont get any call. and when i call the nodal officer of appelete officer they do not respond.

nor the customer care gives any response.

when i mailed the the airtel team they also didn't give me any response.

i am now helpless and no one to help me. now i want a strong reply from airtel about the forgery done and to delay my complaint.

and want a solution for this matter, airtel is loosing its image by fault promises and forgery done in filling the application.

i hope my problem is solved or then i have to approach the court for justice.

i am providing the detail of all the persons involved in this and all the complaint numbers.

thank you.

executive 1: haris:9980831234

executive 2: imtiaz: 9886198645

nodal officer: santosh: 08041115338

appellete officer: arvind: 08041115012

escalation dept: daisy: 08043575475

channel manager: 41405505

application no: pblr0137023

complaint no 1:35615376

complaint no 2:10515082

complaint no 3:34973750

complaint no 4:34975798

complaint no 5:35028524

this are the details and i want airtel to give me the answer for this

name of connection: zara pall

name of connection request: chetan

ph no: 9916552552

Company: Airtel Broadband
Country: India
State: Karnataka

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