Airtel Broadband
Ills
- 09-17-2010
- 106
I m gaurav kumar singh. i was the customer of airtel broadband (0120-4235358). i requested for the disconnection of the service, as i had to leave the room on 05/07/10) so i called at customer care and asked them to suspend the connection (request no. 1086750) on 5th july and i went to my hometown.
but when i returned again i got a call from airtel customer care on 11/08/10
that i had a bill of Rs.3500/= . when i asked them about the my request they says that service has been resumed again because their agent verified that mr. gaurav (thats me) had asked them to do this on the same address, so they resumed it again but that was'nt me . that day also i registred a request for disconnection (request no. 1161767). but yesterday again on 17/09/10 they called again and asked me to submit the bill of Rs.4500/=, when i asked them they again said me that u had reqested for the change of ownership but i have not asked such thing.
they were blaming on me itself.and said that recovery agent will forcefully get the money from you.
that was my problem i want to it be solved because of it i had a lot of problems.
with regards
gaurav kumar singh
9718696870
gaurav110681@yahoo.co.in
Company: Airtel Broadband
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar