Airtel Broadband
Cancellation of connection not responded
- 09-29-2010
- 217
I have taken airtel broadband connection from bharti airtel. After three months i want to cancel the connection because im shifting my residence to coimbatore very soon (Presently in chennai). I called up airtel customer support and given cancellation request over phone they have given ref no. 489202 cancellation request date 14th sep. Till date connection not deactivated and their response is very poor. im loosing patient and 29 sep i called up they are saying you connection not deactivated because already it has been deactivated first you have to active your account and then give cancellation request then only we are able to cancel your account.
After hearing their reply i fully frustuarted and please don't hesistate the customer. Bharti airtel poor service they will spoil airtel brand name
Company: Airtel Broadband
Country: India
State: Tamil Nadu