Airtel Broadband
Connection not provided, Cheating, Misbehaviou
- 05-09-2011
- 211
I had applied for an airtel broadband connection on 26th of April with app No: 238245. The executive came and collected the money on the same day and said the connection will be given in 3 Days. Then whenever I call the executive or the Technical manager (the number given by the executive 9845116280- Ravi Kumar). They will say that the connection will be given in 30 minutes, or next day. If We call again these people will cut the call or switch off the phone. I raised a complaint through customercare on 3rd of May And they said the issue will be resolved by 3rd of May itself or I will get the money refunded. Then again I got a call form Airtel sayign they will make it before monday 9th May. (the complain number is 45906466). Again when we called Mr. Ravikumar (9845116280) He said he will make the conneciton on or before saturday. and after this call he is not picking the call. I had also called to the number 9686838383. He also give the number of 9845116280 and said this man is responsible and not him.
Now none in this list responds to our call. if we call again and again they wont pick the phone for 3-4 times and then will keep the phone switched off. All these people who ever we ahd conatcted for thsi connection issue responds so irresponsible and speak like our money is with them so now we need to wait till any date they say. Is this this the customer support aitel provide ..?
Company: Airtel Broadband
Country: India
State: Karnataka
City: Bangalore