Airtel Broadband
Misleading & bad customer service
- 05-18-2011
- 208
Hiii
I have been using airtel broadband since 3 years but now it has become really difficult for me to continue. my landline is not working since last 45 days and my internet is not working since 1 month. Everytime i put a complaint i get a mesaage that my concern has been resolved but no one even comes to check, i really wonder how the company comes to a resolution without even a visit. finally i put a request for connection closure on 15th may (req no. 46398806) and today when i checked the status it said the request has been closed when no one has even contacted me. My landline no is 01204560894.
There are some local guys who look after complaints, i have trying to call them since 1 month but they do not respond. I would like to add that i have always been very happy with airtel but things have changed now. i am totally fed up.
Please help me get rid of this connection.
Company: Airtel Broadband
Country: India
State: Uttar Pradesh
City: Ghaziabad