Airtel Broadband
Poor service of airtel broadband, IPTV, and landline, dont buy combo pack

I am using Airtel Broadband connection (Number: 011- 40817510). My Line was dead from 27th of Mar’11 to 18th May due to some fault in cable. I registered a lot of complaints to 121 by call and by, When Airtel Replaced my cable I request them to waive off the amount During Non Working Period (27-Mar ~18 May), But airtel Disconnect the Line on 19 May Stating that I have to pay all the amount. Because they do not have any complaint Registered on 27 Mar. On 27th Mar I complaint for not accessing airtel website not for broadband issue.

I want to know If I have not registred any complaint on may 27 then how airtel replaced my Modem on 29 may. But problem still persist.

When I complaints to airtel for not working of broadband by mail they replied me as below “

“Ref: Email dated 14-05, expressing concern regarding inability to access

airtel website www.airtel.in for your airtel mobile number 8826291222.

Thank you for your email to airtel and the opportunity to assist you.

We regret for the inconvenience caused to you in this regards.

The concern may be due to upgradation process in our airtel website. We thank

you for bringing the concern to our notice as it has enabled us to look into

details of our services. We request you to revert with the screen shot of the

error page for further investigation. We hope that we have been able to address your concern suitably.

Please do write in for any further assistance.

Yours Sincerely,

Manjunatha V

Customer Care

Bharti Airtel Limited”

The number given in this reply was not mine, when I called to this number I found this number belongs to one of the airtel broadband employee.

I have many times Complaint to :

care.ncr@airtelbroadband.in, airtelpresence@in.airtel.com, nodal.ncr@airtel.in, 121@in.airtel.com

appellate.del@airtel.in, appellate@airtel.in, nodalofficer@airtel.in, nodalofficer.del@airtel.in,

I have called up following Numbers for approx 200 Minutes from my mobile:

121, 198, 01144444198, 01144444121, 01141614690, 01141614777

I don’t have such a free time to be involved in this ridiculous matter and I am now fucked off repeatedly contacting airtel for very small matter.

This is very poor service and I advise to everyone who read this post, Plz don’t buy any Broad Band Connection of Airtel.

My Contact No. is : 8860102020

Company: Airtel Broadband
Country: India
State: Delhi
City: South Delhi

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