Airtel Broadband
Pathetic Customer Service- No action inspite confirming for close to 2 months which has thier SLA of 4 days

I have vowed that I will not avail AIRTEL in future. Pathetic customer service., They have become very callous in thier attitude with degraded customer service. I shifted from Banglore and requested for a transfer of connection to kolkota which they said they will fix in 4 days.

It has been very very frustrating and annoying. I kept waiting, waiting but no action on my complaint with them. I have seen Airtel 2-3 years back and today, eben though they have come up with new features and schemes those are to lure customers but the issues and services on same is pathetic. I have similatr stories from many of my colleagues and friends.

They were not reachable, kept my phone in hang up mode, and till today its being 2 months that they have not acted. They only send sweet mails asking for feedback with Smileys.

We have so many options available now a days, Vodaphone, Tata are giving excellent service. I have taken TATA and very happy with them.

WRT AIRTEL: Pls stay away if Broadband Transfers and if you have a mobile job and not permanently stationed beyond 3-4 years at a place..

Company: Airtel Broadband
Country: India
State: West Bengal

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