Airtel Broadband
Unwanted Plan Upgradation

I have Airtel Broadband installed at my home with Phone number - 01294105431. My problem is that they have upgraded my broadband plan without any prior notice and which have caused me to pay extra 100 rs per month.

My plan was and unlimited plan with speed of 512kb/sec till 10GB and 256kb/sec after that but now they have upgraded it to 2mb/sec for 10GB and 256kb/sec after that. My problem is that i was able to consumer an appreciable speed of 512kb/sec for minimum of 15 days a month but now due to 2mb/sec speed my high speed data limit use to get end within the first week of month.

I have contacted costumer care many times but they are not willing to give any positive response to my problem. Either they have to reinstate my old plan or i want the high data usage to be upgraded to 20gb under my current plan.

Hope airtel will do something about it or i will be hitting consumer court soon.

Company: Airtel Broadband
Country: India
State: Haryana
City: Faridabad

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