Airtel Broadband
Airtel broadband connection disconnected & settle - receiveing threatning calls & harreshment calls

Dear Sir,

I was using my Airtel broadband connection (0120 - 4274136) and while shifting to new address I went to Airtel outlet at Sector- 11, Noida. They said to disconnect Airtel broadband you need to call Customer Care. I called Customer care to disconnect my broadband connection (Ref. No: 1480022 Dated : 16th May Customer care Exec. Mr. Gaurav), He said you will receive a final settlement bill just pay it. I Paid full and final bill amount received, which was in negative as I used to make payment in advance.

In mean time I received calls from Various executive to continue connection at new address or to transfer the connection to other friends or neighbors, to which I denied.

After 2 month (3rd August) started receiving calls from Recovery Agents to settle a bill of Rs. 1800/- which was due. They even denied any calls made to customer care in regards to disconnecting the broadband connection. From then I am continuously receiving threatening calls and harassing calls calls from them.

Yesterday Again I received a call for payment due of Rs. 3000/-, they said to collect a NOC certificate and settle the issue with a settlement amount of Rs. 800/-, to which I denied as I did not use their services.

Please suggest what to do. They keep on calling and threatening.

Regards,

Sandeep

Company: Airtel Broadband
Country: India
State: Uttar Pradesh
City: Ghaziabad

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