Airtel Broadband connection
Installation not Done (Not Providing right information)

Hi

I have applied for a BroadBand Connection on 8th DEC when i guy (Vishal: Ph No.9911040784) from Airtel came to Collect the Documents and also took Rs1500 for installation of the Router. The very next day the verification was done from Airtel and the conserned person said that every thing is fine and the connection will be set up in next 3 days. After waiting for 3days when i called them they said there is a some problem in the Documents. So i said that someone can come and pick it up whatever they require. The very next day a call came and they said that every thing is ok no need of documents. I again waited and no response. i called again (REF NO:27574576. Date of Callback : 16thDEC) and the person (Vishal: Ph No 9971112882) said it will be set up in 3 days. again no response and called gain and talked to Supervisor: Nisha (REF NO: 27704360, Date of Callback:21DEC), she also gave a false promise of 1days. Again i called and talked to Supervisor: Vijay (REF NO:27806572, Date of Callback:23DEC) and he again said 3-4 days as there are leaves in between. On 30th ie today i again called and talked to Nisha who transfered me to Supervisor: Ramdilas who was not ready to listen to me and was very asking me all irrelevent question and when i said i want to talk to your boss he said i dont have a boss and claimed himself to be the owner of Airtel.

Please tell me what to do... atleast i should get the refund of the Rs1500 I gave them.

Regards

Sunny Das

Ph no: 9810520659

Company: Airtel Broadband connection
Country: India

  <     >