Airtel broad band services
Wrong billing

I have using the DSL line from Airtel Broadband Services. We have paid 100% amount for 1st Six Months. Before renuation time, I personally went to Airtel HO at SG Hiway and kept the request for the plane migration to 899 / month. Then also they have generated the bill for renuation for further six month for the amount of approximate 7800.00 without any confirmations. They have already changed my plane to 899 / Month and disconnected my line saying that you have not paid the bill amount. I have personnay visited to the HO at S G Hiway for more then 7 time, every time she says that first your wait for the next amended bill from Airtel and make necessary payment. because at present I am disconnected from DSL and I am suffering a lot. I have to search for the other service provider and I have to take an action against Airtel. Please sagest me what action I should take against Airtel?

Company: Airtel broad band services
Country: India
State: Gujarat
City: Ahmedabad

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