Hathway Broadband Services
Indifferent customer service

The local area operator at Grant Road area has been taken over by Hathway, and so we paid Hathway the charges on 03.08.2007 with an assurance that the maximum time taken for the connection would be 1 week. It is 20.08.2007 as i write this complaint and we are still waiting for the one week to get over. The sales people are rude, ill informed. To acquire business they make assurances which they have not been able to keep, despite which they are not apologetic, and every time we call them, a different reply is received.

Absolutely indifferent towards the customers requests and their woes... This is the state of affairs before the internet connection is done... all the users are re-considering their decision to get Hathway Internet...

Company: Hathway Broadband Services
Country: India

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